📄️ Can provide documentation on storage retention archiving encryption
Yes, documentation can be provided upon request. VIDIZMO cloud deployments are hosted on Microsoft Azure Cloud. computing, storage, and CDN services and are based on Microsoft Azure and customer-driven policies. On-premises deployments, on the other hand, follow customer-driven policies.
📄️ Do you provide custom documentation for onpremise
In the case of on-premise deployment, the deployment & configuration document has to be updated. Moreover, a project plan is created with the customer’s team. If the customer requires any additional documentation then it can be provided upon request.
📄️ Does VIDIZMO offer built wizards guide
Yes, VIDIZMO provides guidance through built-in guides and articles that can be accessed via the Help widget on their Portal. Users can also refer to the Knowledge Base for how-to videos on various features. Lastly, users can contact VIDIZMO support at support@vidizmo.com to resolve the customer's needs and queries.
📄️ How frequently documentation updated
Our documentation is updated frequently with every new application version release.
📄️ What types system documentation customer receive
Typically, we provide deployment and configuration documentation, user manuals, installation guides if requested. You can also obtain information related to new features, updates and bug resolutions from the release notes.
📄️ Where documentation on VIDIZMO network system
Yes, for detailed information on how VIDIZMO ensures the security of its network systems and protects against infrastructure compromise, please refer to Microsoft Security.